Virtual Care with Sydney Health
If you enroll in our medical benefits, manage your benefits and access convenient virtual care through the Sydney Health app.
Use Virtual Care for:
- Allergies
- Bronchitis
- Cold & flu symptoms
- Fever
- Mental health counseling
- Pink eye
- Psychiatric needs
- Sinus problems
- Skin problems
- Upset stomach
- Urinary tract infection
- And more!
Virtual Care Hours
Primary Care and Mental Health
For virtual primary care and mental health visits, schedule an appointment. Providers are available with flexible hours and some weekend availability.
Urgent Care
Virtual urgent care is available 24/7.
Virtual Care Costs
PPO Options
Primary care visit | $40 copay
Specialist visit | $60 copay
HDHP/HSA Options
30% after deductible
Before Deductible*
- General medical visit | $59
- Primary care visit | $80
- Allergy specialist visit | $55
- Pediatrician visit | $55
- Dermatology visit | $100
- Psychology visit | $95–$105
- Initial psychiatry visit | $190
- Follow-up psychiatry visit | $85–$115
*Fees subject to change.
Sydney Health App
Access virtual care and so much more! Find everything you need to know about your Anthem benefits—personalized and all in one place.
- Access your digital ID cards
- Find care and check costs
- View your benefits coverage
- Check claims and deductible expenses
- Get answers quickly through chat
Download the App
Where to Find Care
HSBT Health & Wellness Center
For preventive and regular care
Types of Care/Symptoms:
Routine checkups
General health concerns
Non-emergency symptoms
You can also use the clinic as your primary care provider!
Telehealth
For immediate needs
Types of Care/Symptoms:
Allergies
Flu symptoms
Rash
Sinus pain
Upset stomach
Non-emergency symptoms
Primary Care
For preventive and regular care
Types of Care/Symptoms:
Ear, eye, sinus pain
Flu symptoms
General concerns
Routine checkups
Sore throat
Non-emergency symptoms
Prescription Benefits
Through HSBT's Anthem medical plans, CarelonRx provides your pharmacy benefits. CarelonRx has digital tools to help you manage your prescriptions.
Get Started
- Log in to your Anthem account and go to “Prescriptions Home”
- Click “View Prescriptions” to switch to CarelonRx pharmacy
- On the Sydney Health app, select “Pharmacy”
Mail-Order Options
Have your long-term medications sent to your home with CarelonRx Pharmacy. It’s convenient, safe and gives you peace of mind.
Low-Cost Generics
Save money while getting credit toward your deductible and out-of-pocket maximum!
- With EnsureRx, CarelonRx compares prices for generic drugs across different discount cards and online shops.
- CarelonRx will automatically apply the lowest possible pricing to your generic prescriptions, even if it’s lower than the cost through your medical plan.
Anthem Discounts & Perks
Anthem provides those enrolled in an HSBT medical plan with discounts on products and services for your health and well-being.
Family, Home, Medicine and Treatment
23andMe
Health + Ancestry kit discounts
WINFertility
Family planning discounts
Pet insurance
Pet insurance discounts from Nationwide and ASPCA
Allergy prodcuts
Allergy control products and National Allergy® Supply discounts
Brevena
Skin care discounts
Living Well courses
Online coaching courses for weight loss, tobacco cessation and more
Vitamin discounts
Vitamin discounts
Fitness, Health, Vision and Hearing
Active&Fit Direct
Gym discounts
FitBit
Device discounts
Garmin
Wellness device discounts
Husk Wellness
Gym membership, fitness equipment, coaching discounts and more
Glasses.com and 1-800-CONTACTS
Vision discounts
EyeMed
Glasses and sunglasses discounts
TruVision
LASIK eye surgery discounts
Hearing Aids
Nations Hearing, Hearing Care Solutions and Amplifon hearing aid discounts
